General Terms and Conditions
Terms and Conditions
Effective Date: December 29, 2024
Company Name: Expat Residences
Location: Curaçao
1. Applicability
1.1 These Terms and Conditions (“Terms”) apply to all services provided by Expat Residences, including real estate agent services and consultations, unless otherwise agreed in writing.
1.2 By using our services, the client acknowledges and agrees to these Terms.
2. Services Provided
2.1 Expat Residences offers services related to:
- Assisting clients in buying and selling properties in Curaçao.
- Providing consultations regarding the local real estate market and related matters. 2.2 Expat Residences does not provide property management or maintenance services.
3. Offers and Agreements
3.1 All offers and quotes provided by Expat Residences are non-binding until confirmed in writing by both parties.
3.2 An agreement is established when the client accepts an offer in writing, and Expat Residences confirms the agreement.
3.3 Any changes to the agreement must be mutually agreed upon in writing.
4. Payment Terms
4.1 Payment for services must be made within 14 days of the invoice date, unless otherwise agreed in writing.
4.2 In the event of late payment, Expat Residences reserves the right to:
- Charge statutory interest on the overdue amount.
- Suspend further services until full payment is received.
- Recover any legal and collection fees incurred. 4.3 Fees for services will be determined on a case-by-case basis and agreed upon in writing prior to the commencement of services.
4.4 Payments are non-refundable unless explicitly stated otherwise in these Terms.
5. Client Obligations
5.1 The client must provide accurate, complete, and timely information necessary for Expat Residences to perform its services.
5.2 The client is solely responsible for fulfilling their obligations regarding property transactions, including but not limited to legal and financial responsibilities.
6. Liability
6.1 Expat Residences shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, loss of opportunity, or reputational harm.
6.2 The total liability of Expat Residences, whether in contract or tort, shall be limited to the amount paid by the client for the specific service related to the claim.
6.3 Expat Residences is not responsible for actions or omissions of third parties, including property sellers, buyers, or other professionals involved in a transaction.
6.4 The client agrees to indemnify and hold Expat Residences harmless from any claims or damages arising from their own actions or decisions.
7. Confidentiality and Data Protection
7.1 Expat Residences respects client confidentiality and processes personal data in accordance with its Privacy Policy.
7.2 Clients have the right to access, correct, or delete their personal data as detailed in the Privacy Policy.
8. Intellectual Property
8.1 All content provided by Expat Residences, including but not limited to logos, materials, and written advice, remains the intellectual property of Expat Residences.
8.2 Clients may not copy, distribute, or use any material provided by Expat Residences without prior written consent.
9. Force Majeure
9.1 Expat Residences shall not be held liable for delays or failure to perform services due to circumstances beyond its reasonable control, including but not limited to natural disasters, governmental actions, or technical failures.
10. Termination and Cancellation
10.1 Either party may terminate an agreement with written notice if the other party fails to comply with the terms and conditions.
10.2 If the client cancels services after work has commenced, the client may be charged for the work completed up to the date of cancellation.
11. Governing Law and Dispute Resolution
11.1 These Terms are governed by the laws of Curaçao.
11.2 In the event of a dispute, both parties will attempt to resolve the matter amicably. If no resolution is achieved, disputes shall be submitted to the competent court in Curaçao.
12. Amendments
12.1 Expat Residences reserves the right to amend these Terms. Updated terms will be communicated to clients and published on the website. Continued use of services constitutes acceptance of any changes.
Contact Information
Expat Residences
Phone: +599 9 676 7588
Email: info@expatresidences.com
Website: www.expatresidences.com